Preterm

10/10 experience. Nurses were so kind even the other patients. Took well care of me. I hope everyone has the same experience I have zero complaints

Never again! Staff lied to me- the pain was unbearable and I regret it so much. I want my baby back but it is too late and I am so sorry for making the wrong decision. I should have looked into other options but they didnt give me any at this clinic. Please dont make the same mistake I did

If I could give this place a zero star I would 100%. My first appointment I was there almost 3 and a half hrs before I was seen, people who came in after me were called before me, not sure why that happened. Then my second appointment lets talk about the fact that I was discriminated against for being on a certain medication, so they refused and denied me ANY KIND of pain relief medication whatsoever other than volume, which did absolutely nothing to even calm me down, so last minute I asked them if I could please have an iv placed because Im freaking out scared and uncomfortable, while I sat in the back room every single person in that place had an iv, there was a woman so messed up from the medications they give she was throwing up, everyone else was falling asleep and had to have help to be walked and sat down, while they completely refused to give me medication to make sure I didnt feel the procedure or was in pain. I explained to them multiple times my doctor approved me taking any kind of pain medication for relief for me during this process, they just kept telling me that there was nothing they could do for me and that their fentanyl drip with iv sedation wouldnt do anything for me, which is 100% false, I received fentanyl with lidocaine for my epidural and I was completely able to feel it all and be out of pain 100% almost during my delivery 3 months prior to my first child.Also I was promised and signed a paper stating i wanted to say goodbye to my baby after this process and asked about it and they told me after I got checked out I would be able to come back and do that and then they completely ignored that and didnt let me say goodbye either.This process was extremely hard for me and due to the fact that I had absolutely NO PAIN medication I felt 100% of this procedure and during this procedure I was literally getting laughed at for clenching down screaming and crying. The woman that was laughing at me was doing the ultrasound during it and was pressing down harder than the woman inside of me and hurting me so extremely bad. Im not sure why at all this process was funny to her in any way or why me being in severe pain and crying was funny whatsoever or why she was doing that, but she needs to be fired, that was they most unprofessional thing ive ever experienced and felt i like she was pressing down like that to intentionally hurt me and that was also they most intense, horrible experience ive ever had in my entire life. They also didnt give me anytime to consider this decision beforehand or get prepared for what was about to happen to me. I just cannot believe I trusted this place to help me during this extremely sensitive time of need for me and this was how I was treated.Might I also add that about a week and a half later I wasnt feeling good my blood pressure was like 190/110 EXTREMELY high and I had a headache my feet were completely swollen and my ankles, I was NOT okay. I went into the hospital and found out that this place not only treated me this way, but they also did NOT get everything out, not even close. There was so much stuff left inside of me I could have died!!!! So I also had to have the procedure done awake AGAIN at the hospital and I learned then how badly and horrible they were at preterm. How badly they were trying to intentionally hurt me, because when it was done at the hospital because they left all of it inside of me still, they were SO VERY gentle and gave me pain medications and it was NOT NEARLY as bad as it was here. They did NOT hurt me and they did NOT press down with the ultrasound as hard as they could to try to hurt me, they did NOT laugh at me and they gave me extra numbing stuff on my cervix and extra pain medications because of the medication I was on. And I was so upset that not only did I waste my time here, get discriminated against, get intentionally hurt by their doctors, but I also had everything still inside of me, this could have KILLED ME. This was the worst experience of my entire life at PRETERM.

I used Preterms services in 1975 and while it was a bad day it was also one of the best days of my life. Why? Because I learned more about my body and health needs then I ever learned at home, school, or by my doctor. Along with what is a fetus, I also learned what an abortion is, how the female reproductive system works, and what is birth control. Most men, and even many women, are ignorant in these areas. I once had to explain to some female friends that women have 3 holes while men only have 2, and some of the women were mothers! Also, while there, two young women were given back their checks and sent home because they were not sure abortion was the correct choice for them - they were there at their boyfriends or mothers request. Preterm was there to help women, not to make money. While speaking to my counselor, they even had a group chat for those of us who had their husbands/boyfriends come with them. It was a long time ago so not sure if they still do this, but at the time the mens discussion was in three parts: 1) what we women were going through, 2) understanding birth control, then 3) mens health like how to check for male breast cancer, about prostate cancer, and things like erectile disfunction. Getting an abortion is difficult, but it was the best choice for me at that time and allowed me to live my life in the way that was best for me. If I had gotten pregnant a few years earlier, before single women couldnt even buy birth conrol, like my older sister, I would have spent the next 40 years playing catch up like she did. It cannot be said too many times: losing the legal right to get an abortion will not stop abortions, it will only stop safe, legal, and educated abortions. Please VOTE to protect our rights from being taken away from us. And I can never thank Preterm enough for all they did for me.

The staff here were remarkably kind, respectful, non-judgmental, and so many other positive words. Every staff member I interacted with treated me with kindness and you can tell that they genuinely care about those they are giving service to. This was my first time here and I was scared, lost, and confused. But the staff from Preterm guided me and created a path for me to get where I wanted to go. If I EVER end up in another situation again I will be returning to Preterm 100%.

God Bless this place. Thank you with all my heart. Kindest I was treated. Scary anxiety provoking predator pro lifers were outside the entrance. It was clear to FEEL who had the presence of God with them and who was doing good and right. The doctor made me feel safe and taken care of and trustworthy (and I usually hate doctors). I am truly grateful for the respect kindness care and service. God Bless

I’ve went here twice for a procedure, the first time the ladies who helped me were amazing but unfortunately last time I went I didn’t receive the same experience, which was July in 2023, the RN’s were rude to the LPN’s, the LPN’s had more of a heart and were more helping than the rude RNS. They just want to rush you in and out it honestly felt like a butcher shop. I would be here all day explaining the horrible things that happened to me while in their care. Everyone leaves bloody because the nurses are to lazy to pull up the patients pants. They don’t wait until your fully off anesthesia to tell you next steps.

Caring place, good service. Staff was a little loud in the recovery room, maybe I was just sensitive due to the nature of my visit but it seemed very unprofessional. Overall got the job done and I was on my way pretty quick

The first time I went for my baby having anencephaly the whole staff were nice , understanding.. the second time after 6 years. Everyone was nice till after the surgery. I was still dizzy and the lady attending me basically kicked me out . Thank god I had someone with me because I fell going out and I was throwing up . During surgery they gave me the medicine too get me lucid but I paid to be fully out I’m glad they did give me money back for that but I didn’t want to watch anything and unfortunately I saw climbs.

I would highly recommend Preterm to anyone in need of their services. The place is very clean and every single person I spoke to or dealt with here was absolutely amazing and so kind and gentle. They clearly care about their patients and want to help you make the best decision for you. I have 2 different medical conditions that make having children potentially deadly for me and the baby. But I was still really struggling with my decision because I had always been personally pro-life. The counselors here really seemed to care and made it clear they didnt want to pressure me at all. And that it was my decision and they would support me either way. I ended up having the procedure done and everyone here made the worst day of my life as easy as possible. I honestly cant thank them enough for helping me through it physically and emotionally. Thankfully, it started raining so the protesters were gone when we left. But yes they will likely be out on the sidewalk at every appt. you have here, so be prepared. Just dont even look at them. They clearly have nothing better to do with their time, like help actual people in need.

From the moment I called, they were extremely informative and calm. They were able to answer every question I had.During my first appointment, they ran me through a counseling session and give you all of the information on any concern you may have. Theyre incredibly honest and professional. They DO run you through an ultrasound where you have the option to view or not which is nice. The sonographers were professional as well and the facility was clean. At the end of the first appointment, you meet the physician who will be treating you during your next schedule. Again, they answer more potential questions you may have.My next experience was pleasant as I was obviously nervous. They have SO much medical staff on board and take amazing care of the facility in terms of cleanliness and comfort. While you wait, the (Im assuming nursing staff) are incredibly attentive to your needs, even when you dont need it. The genuinely make sure youre comfortable. The medical assistants were great. And recovery was great.They go over birth control options with you and even provide it at the facility.Post operative care is incredibly informative as well, where they also give you multiple packets including numbers you can call if you have further questions.I will say, there ARE protesters (on Fridays at least) However, parking is in the back kind of hidden beneath the building. There is a wall blocking the protesters in the front, so you dont need to see them which is nice. Theres security when you walk in, which is comforting and they direct you on where to go.Stressful situation made comforting.

Excellent service. Thank you to the people who supported my decision is keeping my son at the last minute. After originally planning to go through with an abortion for the second time in my life, I changed my plan when I thought about; the protestors, the young women who didnt want to but was trying to make the best decision for both their child and them, when i thought about my past experience in a clinic in buffalo, when i dreamed about a beautiful child and felt his kicks. the next day i changed my mind and decided to give life rather than take life away. with the support of the nurses and drs there I was able to make it out in good condition just 3 cm dilated. my son was born 6 weeks early and placed into the NICU AT UPMC HAMOT Where he received the best care.thank you to the staff that helped me through everything. to the nurse that prayed with me and the dr who explained to me that my pregnancy was high risk and to take care of me. thank you to my sons father who drove me back and although unhappy about my decision still decided to be present for his son.I would recommend this place for many things. stds, counseling and even a obgyn.lastly anyone going for abortion remember THE CHOICE IS YOURS as my school Lake Shore High School always taught.again thank you preterm , staff, security guard, dr, nurses, and counselors. as well as donations and donating families that help this clinic stay standingthis is Joseph II

First appt was 3 hours second was 6 hours! Insane waiting. Kind people but they overbook and why? Is it for us? Money? One girl passed out from not eating. Then another girl lied about her time in and they took her first.

The people at this company will take care of you. If they make you wait long periods it is because they are making sure everything is correctly set up and working so that you will be as comfortable as possible through your process. The staff is highly trained and doesnt rush you through-they check and double check and are very calm and understanding to others needs.

I am amazed by this place , from the security guards to the nurses to the dr , everyone was amazing they made me feel so comfortable and safe , this is never an easy decision but they are with you every step of the way and have no problem with any changes you my have . This was my first and hopefully my last and I am very satisfied with how it turned out . I was terrified and now I just can’t believe how easy they made it for me . Thank you so much to every staff member y’all are truly amazing!

Very honest and knowledgeable staff and doctors for me and my soon to be wife. Impeccably clean facilities. Visited a planned parenthood that was run down and had grime everywhere. I couldnt speak more highly about Preterm. They are very professional. And I dont have a job due to being laid off about a year ago. So all we had to do was get the first visit money and the rest was paid for by outside donations. Even the pain medication and antibiotics. What a wonderful place. Even helped my fiancé threw a very tough time and helped her find a psychologist that she could talk to after her visit. Thank you so much!

Grateful for this place. Long wait times yes but remember there are ONLY 8 CLINICS in the ENTIRE state. So yes they will be busy. And its not like you walk in, get it done, and walk out. They talk with you, support you, go over ALL options and allow you time to change your mind if you so choose to. #Prochoice. Comfortable, cozy, adhering to needs, informative; I always felt comfortable there.

(Long review)Like most of people lookong for these services. I was so scared. I called another clinic before i called preterm, and just think i got more scared. Then i called preterm. The phone staff was so sweet and already made me feel better. The way the parking is, under the building, if there is a protester outside you dont have to walk by them. And thats super nice. There is security and it does make you feel safe. When they say youll be here from 2 to 4 hours, plan on the 4. Bring something. Youll need two appointments. The whole safe was super great. Seriously. Made you feel okay, and like this was a scary thing for me personally, they helped a lot. They can set you up with birth control after, if youre interested in idus they have a program called LAC, long acting contraceptives, (i think) and thats something to look into, but the whole thing really wasnt that bad. Mostly be being scared but this seriously wonderful staff that i can not praise enough made it go the best that it could.

Its been almost 10 years since my procedure. I have nothing but respect for this place. Everyone from security guards, receptionists, counselor and doctors are wonderful. I appreciated the two women holding my hands during it. And to the old man outside screaming that Ill regret it...never have, not even one time.

I have never used this location, but I decided to give a review after being stopped by protesters outside while passing by. I disapprove of how crisis pregnancy centers (like the one represented by the protestors) prey on people and mislead them and I appreciate the work Preterm does to connect people with ALL their options.

I never give reviews...I dont really have a reason, i just dont. However, Seth from preterm absolutely deserves a 5 star review! I was terrified, extremely sad, overwhelmed, and over all just an emotional wreck. Seth took the time to go over EVERYTHING with me from beginning to end. At the end of the visit i walked out of his office a hell of alot more positive, and reassured. Thank you Seth a million times over for all of your help. I made a huge life changing decision, and i couldnt have gotten through it without you!

Preterms staff is kind and caring and treats women with respect, giving them accurate, unbiased medical information necessary to make informed choices about their lives. Their patient to advocate program empowers women to share their lived experience and is really inspired. I cannot recommend trusting them enough, Preterm trusts women.

The wait is long....maybe for legal reasons an or just in case you change your mind u definitely have plenty of time to do so. Overall in my experience they are one of the best places to go. Ive know of people going other places an had poor results. Unfortunately Ive came here two different times in my life. I jus feel like the best thing to do is take precautions so that u do not have to be in this type of horrible situation. God bless to all who are reading this an good luck.

Excellent service! From volunteers walking you in so your not harrased by protestors! To the security officer at the desk!! Receptionist, care takers, psychologist!!! Everyone on site was very sweet, kind and emphatic!!Highly recommend

The staff was amazing from point of answering the phone.They helped me get my self together to put stuff together to get started,I went in and everything was organize at check in and with my first appointment, When i came back the staff was beyond supportive and everything from start to finish they cared for with love.

I have visited many clinics in my professional career and Preterm is one of the finest in the country. Very competent and caring staff. Nice physical facility. Just cant say enough about Preterm. And dont be persuaded by the posts of those who would rather see abortions performed once again in the back alleys!

My 1st surgical procedure the abortion was not fully completed. Botched abortion. Within 2 days I was in the emergency room with fever and a blood clot in the uterus with Sepsis had to have emergency surgery the wait was way to long beacuse they over book they cattle everybody out to 1 room like a herd instead of having very own privacy I will never again go here or recommend anybody too. I also went back to preterm when i was having sepsis symptoms the security guard was very rude and wouldnt help me they just kept talking to whoever they were talking to I said excuse me at least a dozen times before i literally had to yell at her to get her attention then almost got into a fight with whoever she was talking to then had me waiting in the waiting area forever when i kept telling them i was running a fever and was very sick I finally had my friend tell me we had to go that I was looking very bad so we went to the emergency room they took me staright back and started an iv of antibiotics before doing an ultra sound and cat scan before the surgery. Never again I went threw hell and almost never seen my kids again.

Staff was great but after 2 weeks I had increased bleeding and pain, I went to my gynecologist and got an ultrasound. I found out there is retained product and have to have a dnc, after everything I went through and the money I paid just to have another procedure.

I have been here once before. I did feel comfortable after the staff was so kind and helpful . Everything went well. But uh unfortunately I have to come back but can I still get an abortion at 11 -12 weeks in 2020?

I went here they tell me I wasnt pregnant and I miscarried 8 weeks later I wasnt feeling well and went to the hospital and I was 8 weeks and 4 days pregnant that bother me because it couldve been handled way earlier if they knew how to do their job today taheshe the nurse tell me ive been prescribed birth control and was sent to my pharmacy she had no clue what she was doing now I drove 25 minutes to the pharmacy and they have no clue what im talking about she had an attitude on the phone I will never be returning to this place it’s terrible

The entire team was caring, kind and professioanl. They answered all of my questions and my follow up questions. They helped to keep me calm and made a difficult experience one that I can reflect on with peace. Thank you Preterm.

My child was terminally ill and I had a terminate. I wanted to see my child after the procedure and they told me that I could. I asked them twice that I wanted to see my baby because I needed to say goodbye. But when it came down to it, they told me that they threw my baby in a jar and cant pull out my baby. I am so heartbroken and feel that they disregarded my feelings.

I have nothing but good things to say about this place. The entire staff was so nice and amazing. They made my experience a lot easier and less stressful.

11 hours of driving around Ohio but they were amazing and my significant other could not have had a more pleasant experience. Would do all the driving again for how well they took care of her

I couldnt imagine a better place or a finer group of professionals to have taken care of such a difficult issue. I can not stress it enough how KIND, CALM, WELCOMING, and SUPPORTIVE these people are and how protective they are of their patients privacy and comfort

From the time you call to the end of your visits, these people could not be anymore caring and helpful. I couldn’t not have asked for better car. You are in the right hands here. And you are not alone.

Very unprofessional. While I was getting my procedure I was getting laughed at. I ignored it cause I was focus on my breathing nd safely getting through the procedure. I should had reported it but I was just relief to leave

I Called today and got my appointment today! The staff and doctors are very friendly. This was my first appointment they are very understanding and helpful. I definitely recommend this place to anyone.

From the moment I called until my last appointment. They made me feel safe and comfortable. They were understanding and kind.

At first i was nervous cause i read the reviews but upon calling the receptionist was very pleasant and helpful...the nurses and staff was extremely kind..the doctor has been around for decades very professional the prices was reasonable.they gave me several bottles of apple juice i was applaud.the facility was neat comfiryable and relaxing and would you believe every visit i was in and out.yes i definitely recommend this place over bedford planned Parenthood it was totall opposite....im extremely grateful for my experience here today.

Everything about this place is great. From the security guard up front to all the staff on the floors. Everyone is so nice and friendly and help you in anyway. I definitely recommend it to anyone considering an abortion..

My surgery was at 10 and Im still waiting to be called down. Its 12:21 now. I paid all this money just to have other people get called before me and wait this long.

Very clean place staff was great And doctor was great... Made me feel better about my decision and that im not alone. I recommend this place if u need to go here.

Thankful for the treatments I received, staffing, and financial assistance.

I highly recommend this place if your in need of these services . All the workers and doctor were so kind and made me feel comfortable . Answered all my questions i had.

They wont help you unless you have health insurance, even if youre desperate. I dont want to die in America but I sure am angry that I live here

They claim to help with financial aide. They dont help with anything at all

Grateful for this place, they’re all so kind and caring.

These guys re phenomenal, if u cant bear ur troubles go there they will help you, I cant emphasize enough .

Should really space appointments out. too many people in one facility made me very nervous.

Friendly staff, was all about making me comfortable

I was treated with respect, dignity, and care.

Elevator wasnt working again.

Lack of saftey